Alexdawn Bus Lines Ltd.

Home Up Contents Search Feedback Employees

Satisifaction Survey

Charter Satisfaction Survey


We ask our charter customers to spend a few minutes completing this survey.  We will use the information you provide to improve the way we do business.  You may send us any other comments by email: General Manager

  1. Please provide the following contact information (Optional):

    Name
    Title
    Organization
    Work Phone
    Home Phone
    FAX
    E-mail
  2. Enter the date your charter began:


  3. Enter the departure town or city in the space provided below.


  4. Enter the destination town or city in the space provided below.


  5. Enter your Driver's name in the space provided below.


  6. Our staff were friendly and helpful when we booked this charter

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  7. We returned calls, quotes, etc in a timely manner:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  8. Our pricing is fair and competitive:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  9. Comments on our administration and management


  10. The driver was friendly, courteous and helpful

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  11. The driver's attire and appearance was neat and tidy:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  12. The Driver was well organized and knowledgeable:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  13. The driver made contact with you several days before the charter start date:

    Yes No

  14. The Driver introduced him/her self to everyone:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  15. The Driver acted professional throughout the whole trip:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  16. The driver stopped at appropriate intervals for rest periods:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  17. The coach was operated in a safe and courteous manner:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  18. Comments about the Driver


  19. The coach was clean and well equipped with supplies:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  20. The coach was comfortable in ride and temperature:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  21. Comments about the Coach


  22. The coach arrived at the departure location on time or early:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  23. You arrived at your destinations on time:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree

  24. The most appropriate route was used in arriving at your destinations:

    Disagree
    Some-what Agree
    Agree
    Strongly Agree


Home ] Up ]

Send mail to webmaster@alexdawn.ca with questions or comments about this web site.
Copyright 2009 Alexdawn Bus Lines Ltd
Last modified: May 12, 2010